Your GDPR Rights

Effective Date: January 1, 2025

Last Updated: January 1, 2025

At altaria.click, we are committed to protecting your personal data and respecting your privacy rights. This page explains your rights under the General Data Protection Regulation (GDPR) and how you can exercise them when using Basket Battle services.

1. Introduction to GDPR

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that gives individuals control over their personal data. Even though we are based in Australia, we comply with GDPR standards to ensure the highest level of data protection for all our users worldwide.

2. Data Controller Information

The data controller responsible for your personal information is:

altaria.click
197 Anderson Street
Queensland, QLD 4000
Australia

Contact Email:
support@altaria.click
info@altaria.click
contact@altaria.click

3. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

3.1 Right to Access

You have the right to request access to the personal data we hold about you. This includes:

How to exercise: Send a request to support@altaria.click with the subject line "Data Access Request." We will provide you with a copy of your data within 30 days.

3.2 Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it is incomplete.

How to exercise: Contact us at support@altaria.click and specify what information needs to be corrected. We will update your information within 30 days.

3.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances:

How to exercise: Send a deletion request to support@altaria.click. We will respond within 30 days and delete your data unless we have a legal obligation to retain it.

3.4 Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations:

How to exercise: Contact us at support@altaria.click explaining why you want processing restricted.

3.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

This right applies when:

How to exercise: Request data portability by emailing support@altaria.click. We will provide your data in CSV or JSON format within 30 days.

3.6 Right to Object

You have the right to object to processing of your personal data in certain circumstances:

How to exercise: Send an objection to support@altaria.click. We will stop processing unless we have compelling legitimate grounds.

3.7 Rights Related to Automated Decision-Making and Profiling

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects.

Our practice: We do not make automated decisions that significantly affect you without human intervention. If this changes, we will inform you and provide ways to challenge such decisions.

3.8 Right to Withdraw Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time.

How to exercise: You can withdraw consent by:

4. How to Exercise Your Rights

4.1 Making a Request

To exercise any of your rights, please contact us using one of these methods:

4.2 Information We Need

To process your request, we need:

4.3 Response Time

We will respond to your request within 30 days. If your request is complex or we receive multiple requests, we may extend this period by up to 60 days. We will inform you of any extension within the first 30 days.

4.4 Free of Charge

Exercising your rights is free of charge. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to act on such requests.

5. Managing Your Cookies and Tracking

5.1 Cookie Consent

When you first visit our website, we ask for your consent to use cookies. You can change your cookie preferences at any time by:

5.2 Types of Cookies

We use three types of cookies:

5.3 Third-Party Cookies

Some cookies are placed by third-party services. You can control these through:

6. Marketing Communications

6.1 Opting Out

You can opt out of marketing communications at any time by:

6.2 Important Service Messages

Please note that opting out of marketing does not affect important service messages such as:

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

8. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure adequate protection through:

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately. If you believe we have data from a child, please contact us at support@altaria.click.

11. Complaints and Supervisory Authority

11.1 Internal Complaints

If you are unhappy with how we handle your personal data, please contact us first at support@altaria.click. We will investigate your complaint and respond within 30 days.

11.2 Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you live, work, or where an alleged infringement occurred.

For Australian residents, you can contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

12. Updates to Your Rights

Data protection laws and your rights may change over time. We will update this page to reflect any changes. The "Last Updated" date at the top shows when we last revised this information.

13. Additional Resources

For more information about data protection and your rights:

14. Frequently Asked Questions

How long does it take to process my request?

We aim to respond within 30 days. Complex requests may take up to 90 days, and we will inform you if an extension is needed.

Is there a fee for exercising my rights?

No, exercising your rights is free. We may charge a fee only if your request is clearly unfounded or excessive.

How do you verify my identity?

We may ask for proof of identity to ensure we do not disclose your data to unauthorized persons. This may include government-issued ID or verification through your account.

Can I designate someone to act on my behalf?

Yes, you can authorize someone to exercise your rights on your behalf. We will need written authorization from you.

What happens to my data if I delete my account?

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain certain information.

15. Contact Us

If you have any questions about your GDPR rights or how we process your personal data, please contact us:

altaria.click
197 Anderson Street
Queensland, QLD 4000
Australia

Email Support (24 hours):
support@altaria.click
info@altaria.click
contact@altaria.click

We are committed to protecting your privacy and will respond to all requests and enquiries promptly and professionally.