Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
This Privacy Policy explains how altaria.click ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use the Basket Battle website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Name and email address when you contact us or subscribe to our newsletter
- Messages and correspondence you send to us
- Information you provide when creating an account or profile
- Payment information when you make purchases (processed securely by third-party payment providers)
1.2 Information We Collect Automatically
When you use our website, we automatically collect certain information:
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on pages, links clicked, and gameplay statistics
- Location information based on your IP address
- Cookies and similar tracking technologies (see our Cookie Policy for details)
1.3 Information from Third Parties
We may receive information about you from third-party services you use to access our website, such as social media platforms or authentication services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process your transactions and send related information
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To send you marketing communications about products, services, and promotions (with your consent)
- To monitor and analyse trends, usage, and activities in connection with our services
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with legal obligations and enforce our terms and policies
- To verify your age and ensure compliance with age restrictions
3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is necessary to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Payment processing and fraud detection
- Data analytics and website hosting
- Customer service and technical support
- Marketing and advertising services
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information with third parties when you give us consent to do so.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Specific retention periods:
- Account information: Retained while your account is active and for 3 years after account closure
- Transaction records: Retained for 7 years for tax and accounting purposes
- Marketing communications: Retained until you unsubscribe or withdraw consent
- Cookies and tracking data: Retained according to our Cookie Policy
6. Your Rights and Choices
You have the following rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to your personal data and receive a copy in a structured, commonly used format.
6.2 Correction
You have the right to request correction of inaccurate or incomplete personal data.
6.3 Deletion
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
6.4 Restriction
You have the right to request restriction of processing of your personal data in certain circumstances.
6.5 Objection
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
6.6 Withdraw Consent
Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
6.7 Marketing Communications
You can opt out of receiving promotional emails by clicking the unsubscribe link in those emails or contacting us directly.
To exercise any of these rights, please contact us at support@altaria.click. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and other tools. For more detailed information, please see our Cookie Settings on the website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to show you relevant advertisements
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@altaria.click, and we will delete such information from our systems.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
altaria.click
197 Anderson Street
Queensland, QLD 4000
Australia
Email:
support@altaria.click (24 hour support)
info@altaria.click
contact@altaria.click
14. Complaints
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with your local data protection authority. In Australia, you can contact the Office of the Australian Information Commissioner (OAIC).
15. Additional Information for Australian Users
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes:
- Being transparent about how we handle personal information
- Giving you access to your personal information
- Correcting personal information when necessary
- Protecting personal information from misuse and loss
- Not using or disclosing personal information for purposes other than those for which it was collected, except in specific circumstances